Both EC and phone orders are managed centrally from order to shipment. We provide all the necessary functions for online shopping in one package, supporting improved operational efficiency and enhanced customer service.
■Online (EC) Orders
Manage multiple online shops from a single screen. With API functionality, it also supports automatic import of order data. By utilizing automatic processing and sorting features, it achieves operational efficiency.
*Examples of supported mall carts:
Rakuten Ichiba, Yahoo! Shopping, Amazon, Qoo10,
Shop Serve, Color Me Shop, au PAY Market,
futureshop, makeshop, EC-CUBE, Shopify
■Phone Orders
Integrated with CTI, customer information is displayed simultaneously with incoming calls. Since order history and past interaction history can be checked immediately, it standardizes responses and prevents reliance on specific individuals.
■Centralized Customer Management
Orders from multiple stores can be centrally managed as the same customer. Searching purchase history is also smooth, making it useful for promotional activities such as DM mailing.
■Smart Register Integration
Supports integration with the iPad-compatible POS register "Smart Register." By importing sales data from the register, it enables management of purchase history, points, and inventory. Sales from both physical stores and online shopping can be centrally managed.
- Company：バージョン・ラボ
- Price：1 million yen-5 million yen
